16 March, 2011

Top 10 Things to Look for When Choosing a Data Recovery Company

There are a seemingly endless number of data recovery companies available online who promise to help you recover lost data due to hard drive failure or other difficulties. Some of them are excellent, well managed service providers who offer great value for your money, while some, unfortunately, are not.

If you're looking for someone to help you retrieve lost files or other data, the information is likely quite valuable to you and you want to choose a provider who gives you the best chance to get your files back. So how do you choose the best service provider from all the available choices? Here are the top 10 things you should look for when choosing a data recovery company:

1. Check to see if they are recommended by computer manufacturers.

Computer manufacturers sometimes recommend specific data recovery companies that they know well and that they are confident can handle the task of recovering your information. While some very good companies may not be well known enough to the manufacturers to make the list, you can be sure that any companies on the list have been in business for a while and have a good track record in their field.

2. Make sure they have access to a clean room environment.

Access to a Class 100 clean room is necessary for most physical data recovery operations. A Class 100 clean room means that atmosphere in the room has 100 or less particles of a given size per cubic meter. (For comparison, the average urban environment has approximately 35,000,000 particles per cubic meter)

A clean room environment is necessary to work on a damaged hard drive because the internal components of the drive are so small and finely tuned that dust particles can get into the drive and interfere with its operation. This is also the reason you should never try to disassemble your drive on your own, chances are, you will make recovery more difficult, or even impossible.

3. Check out the company's history with the Better Business Bureau.

The Better Business Bureau keeps track of complaints against a company and can tell you how long they have been in business at their current location. In most cases, a company that has been in business for several years and has few if any complaints against it is a reputable service provider.

4. Make sure the company has a physical address, not just a P.O box.

Unfortunately, there are scams out there on the web, so as a minimum requirement, make sure the business has a physical address and that you can verify the fact that they are an actual company that conducts business on a regular basis.

5. Make sure that the company actually does their own repairs on site.

Some data recovery companies send their customer's hard drives out to have someone else do the repairs. In other words, they are middlemen, charging you for the repair and then sub-contracting the actual work. A company who does business this way is likely more expensive than a company who does its own work on site.

6. No hidden fees.

Most data recovery providers offer a free evaluation to find out the extent of the damage and determine if your data is recoverable. After the evaluation, you should receive a quote for the cost of recovery that doesn't include any hidden or "extra" fees. Make sure you know exactly how much it will cost before you sign any agreements.

7. A proven success rate.

Good data recovery companies keep track of their success rate and can retrieve your files in 80 to 90% of cases. Of course, there's always a possibility that your data may be one of the 10-20% of cases that are unsuccessful, but in general, a company with a high success rate gives you a better chance to get your files back. If the company doesn't know or want to discuss its success rate, you're probably better off to go with someone else. On the other hand, companies that promote a 100% success rate are likely not telling you the whole story.

8. Availability.

Many good companies have client representatives who are available 24/7 to answer your questions and concerns. This availability can be a real benefit if you're in the midst of a data loss emergency.

9. Word of mouth.

As with all businesses, word of mouth feedback from previous customers is often the best measure of a company's effectiveness. Check with your friends or employer to find out which companies they have used and whether they were satisfied with the results.

10. Don't accept a quote based on the volume of data to be recovered.

Some companies will charge you based on the volume of data to be recovered, rather than the actual work required. The work involved in a specific data recovery job depends on the type of repair and the extent of damage to the drive. It doesn't cost the provider more to recover greater volumes of data.

Ultimately, you have to trust your judgement when choosing a data recovery provider. If you are uncomfortable with the answers to any of your questions, you may be better to keep searching until you find someone you're completely comfortable with. Your data is important and you will likely only have one opportunity to retrieve it, so make sure you entrust your files to the company you feel has the best chance of making a successful recovery.

Data Recovery Specialist

Article Source: http://EzineArticles.com/?expert=Kyle_Stevenson

15 March, 2011

Should I Upgrade My Old PC?

One of the more frequent questions that come up at IT Saviours is whether an old machine has had its day and if it's time to buy a new one. From our point of view the first thing we ask is why they feel they need a new PC and most of the time the answer is simply that it's running very slowly and they would like something a bit quicker.

However what most don't realise is that it's usually quite easy to get a bit more oomph out of an older machine by upgrading a few parts to bring it up to a more respectable level -- assuming that the problem is not virus or malware related. Mostly, older machines we see are running Windows XP, have 512mb of memory or less and have an old hard drive chugging away at the heart of the machine.

A simple and cheap upgrade is purely to add more memory into the machine, these days a 1gb memory module can be had for 10 to 20 pounds, takes two minutes to install and will most likely make a massive difference to the responsiveness of the machine.

This is because when a machine runs out of physical memory it starts to write to the hard drive instead, using it as Virtual Memory. This has the advantage of allowing the machine to run more programs as using the space available on the drive as "memory" however the real disadvantage is that the hard drive, compared to a proper memory module, is extremely slow.

So if you're out of physical memory, whenever you load a program it starts to "page" to the disk (another term for using the disk as memory) and because it's using the disk to load the program AND as a space to store data, its gets even slower still. As a result an upgrade to the memory is possibly one of the best upgrades to a machine with a small amount of memory you can make and as mentioned above, it's cheap.

Another option to be considered is a newer Hard Drive, whilst this won't have as great an impact as more memory, especially on systems with 1Gb or more, it will speed up loading times as newer hard drives are significantly faster than ones which were installed on machines that are several years old. There are a few things to consider here, ideally all your data should be moved to this disk and there are different socket types on the motherboard like SATA and IDE to consider, however your local computer repair shop will point you in the right direction here and be able to do the work for you.

Should you wish to spend a little extra, a SSD Hard Drive, can currently be had for around £80 for a 60GB drive. Whilst that may not seem like much space, these drives work extremely fast and will make a huge difference to any system, old or new. These work by having no moving parts, like traditional Hard Drives, instead they write to chips on the drive which has the ability to be wrote to and read from extremely quickly. Whilst these do cost more, these would make an excellent upgrade in any system.

If you compare the cost of extra memory and a newer hard drive over the cost of a new machine, you may find you could save some good money over a new machine, especially if you're only using it for e-mail, writing documents and surfing the web.

Laptop Repair Falkirk

Offering IT Support and computer repair and maintenance services as well as local friendly help and advice to Home and Business clients, we are your one stop shop for all your home laptop, pc or computer repairs and business IT needs. We are based in Central Scotland and cover Glasgow, Edinburgh, Stirling, Falkirk and all areas in between.

Article Source: http://EzineArticles.com/?expert=S_Alexander

When To Proactively Use Your Website Live Help Software

Many people first get website live help software they are very excited about trying it out so that they can see the results quickly. However, there are often problems trying to get the right balance down for your website help software because the problem is that if you use the software too much you will intimidate customers who were browsing fine on their own and got annoyed or distracted by the conversation invitation. On the other hand if you wait too long you risk losing customers you may have been able to save with your live chat invitation which is why finding the perfect timing combination is so important.

Every website is different so chances are good that you will have to experiment quite a bit until you figure out how long to wait before you use your website live help software,but there are industry studies that can help you figure out the best way to start and approach the timing balance so that you can get the balance a lot closer to perfect quicker. In a study that looked at a popular website that utilized its website help software on a regular basis, the store looked at a quadrant system to determine what the perfect length of time is to wait before approaching a customer.

This system takes a look at customer's and the usage of their website help software by identifying four different trigger points and then tests them out throughout the week. At the end of the week the two periods that performed the best are used again the next week to find out what the best timing limit is for approaching customers. On the other hand, the two times that resulted in low sales were dropped altogether.

After a week of testing between the top two times alternating by time and days so that you can track sales during different portions of the day you will know which time limit is best for use with your website live help software.

In addition to running this simple test the website also takes a close look at the language that is used within the website help software chat invitation box. The purpose of doing this is to get an idea of what opening messages work the best based on what they are doing on the website. For instance, this helps you devise different invitations for someone searching for dog collars on your website versus someone that is shopping for dog food since their needs and motive of purchase are different. By differentiating between the two you are more likely to show your customer you care with the website live help software which will make it even more effective.

These are all good ways to start testing to see what your customers will respond to, but you still will need a guideline to get started. After countless professional testing by e-retailers that all contributed to the survey it was found that the sixty second minute was the golden rule for most website help software. While this will not work for every e-commerce website since different products will demand certain amounts of attention, it is a great place to start when you are trying to determine the best website live help software contact time for periods of inactivity.

After extensive testing it was found that when customers were contacted after only being inactive for thirty seconds by the website help software the response to the invitation was low, most likely because consumers were annoyed since they were attempting to read the specifications or product details and were interrupted. On the other hand, when the website live help software contacted people at ninety seconds the response rate was low as well because they had either walked away from the computer or already decided that they were going to look at another website and were no longer interested in anything that could be offered on the first.

While there is no golden answer that will explain what the perfect timing for your website live help software invitations will be, this is a great place to start because it will offer you some structure. You may also want to think about how your website is set up and what you are selling because logistical technical descriptions and long product specs will take longer for consumers to study thus you should allot them more time than simple items such as clothing before sending out a website help software invitation.



Article Source: http://EzineArticles.com/?expert=Alan_R._Jones

Recover Lost Photos and Videos for the Kodak Zi8

Do you want to recover lost photos or videos on the Kodak Zi8 memory card? If you have accidentally deleted your images or videos then this article will tell you exactly how to restore deleted photos. The first thing I need to say is that the Kodak Zi8 is an amazing camera. I am an owner, and I love the power it has. However, as you may have noticed, the Kodak Zi8 has the tendency to lose photos and videos that were saved into the memory card. This is a problem that can be solved, read on to find out the quick solution.

The Zi8 File System

First let's take a look at the memory system of the Kodak Zi8. Here are the memory cards it will accept:

SD Card
SDHC Card
Both of these cards are acceptable, but the newer SDHC is slightly safer as it protects from power surges better. Because the Zi8 uses a native video resolution of 1920 x 1080 and can take up 5mp still pictures you would think a large card is the best option for this camera. However, because of the data retention issues, it is often a better idea to use multiple smaller memory cards and switch them often. This way, if you lose the data on one card, you haven't lost everything.

Important: Switch out the damaged card immediately

When you notice this happening to your video camera, it means that either your camera and the memory card have encountered some type of transfer error. Often times, the pictures or videos that you can not find, are still actually on the memory card, but are inaccessible, which makes this next step very important: You will be able to recover the lost photos, but you have to be disciplined, and not use the card any longer. If you continue to write to the memory card, you risk writing over your missing images or videos.

The reason for this is because when a file stored on an SD or SDHC card gets deleted, it doesn't actually get "deleted" in the way that you normally think of it. In fact the file only gets fragmented and hidden from view. With data recovery programs you will be able to refragment the file, but only if it hasn't been written over yet. So I can't stress this enough -- switch out the card and put it in a safe place. That will help your chances of a full recovery.

Check for physical damage

Next, inspect your Kodak Zi8 video camera and the memory card. It may be possible that the card or the video camera has some damage, and that is why you will not be able to view the photos that you had just taken. You can clean your card with a microfiber cloth, so that the cloth will cause minimal damage to the card. Check the contents of your Kodak Zi8 memory card on the computer. If you can view the contents online, then you are good. However, if you still cannot see it, consider getting yourself a photo recovery software.

Scan your SD card

There are a few good photo recovery programs available to download for free. The way these programs work is by using an advanced "file carving" algorithm. This means that they can scan your SD card for photos and videos that have been fragmented and are missing the required meta data that a PC or Mac would normally need to view the files.

I recommend trying Photo Retrieval 1.70 for PC because the publisher, Odbosso, is constantly updating it's definitions to be compatible with the newest and file formats and camera manufacturers. However, you can also use Wondershare or Disk Doctors. These are available online and can be used for either PC or MAC computers. Once you have downloaded and installed the software to your computer, you can easily scan the memory card and it will come out with what it has found. You will likely be able to see the photos that you had previously lost. Make sure that you save the photos into a safe place.

One nice thing about these programs is that you can scan your SD card with the free trial version. If you do not recover your lost photos or videos, then you will not be asked to register the software. You only have to pay AFTER you get your pictures or videos back. How great is that?

Still no luck?

For a last resort, you can try a mail-in data recovery center. Do a search on google and you will find many reputable companies. However, trying to software approach is definitely the quickest, easiest, and cheapest. Good luck!



Article Source: http://EzineArticles.com/?expert=Jake_Gadsden

When Your Outlook PST File Goes Bad

It tends to happen to a lot of people who use Outlook on a regular basis, and it never seems to happen to those who actually back up their files: one day your .pst file becomes corrupted or damaged in some way. This causes Outlook to spit error messages out at you, you can't open your email, send things, and everything is all gummed up.

The way Microsoft stores all your information is that it is all contained in the one file. PST stands for personal storage table. This is where all of your email, contacts, journal entries, calendar entries, and more are stored. Obviously it's not good to lose all of this information!

If you're faced with the problem of a corrupt file then you should know that there are solutions out there. You can try using the scanpst.exe application that comes loaded with Outlook. It's not that straightforward, but a simple Google search will tell you what to do. Usually the steps involve simply locating the scanpst.exe program as well as the location of your mail file.

If the scanpst.exe does not work, there are some third party applications that are able to extract usable data from your damaged PST file and then rebuild it into a new one. These programs are often only available for purchase, but it's a small price to pay to get your data back.

Why do PST files get corrupted? There are a number of ways that files can get corrupted, however it can be sometimes hard to pinpoint exactly what happened to yours. Obviously something such as pulling out a USB drive while it's still in use, or shutting down a computer while it's saving your PST will damage the file and corrupt it. Sometimes viruses and malware are to blame as well.

Once you solve whatever problem you've been having and get yourself back on track with a repaired or new file, then you should ensure that you're always backing up your files! This is easy to do. Just find your PST file location, and then make a copy of it to a secure location. Ideally this secure location will be a physically separate drive, either on the same computer or a USB or external hard drive. This is a great practice that will ensure you have access to your emails if anything happens to the file again, or if anything should happen such as a hard drive failure.

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Article Source: http://EzineArticles.com/?expert=Cynthia_Blake

Solving PST Errors In Microsoft Outlook

t happens to everyone at some point: you sit down in the morning with a cup of coffee to check your emails and suddenly Outlook spits an error at you.

"Outlook.pst can not be accessed - 0x80040116. (where "Outlook.pst " is your.pst file name)"

Or,

"Sending and receiving reported error (0x80040116): unknown error 0x80040116"

These are just a couple of the very common errors that one can experience in Outlook. The reason for that particular error is that the file has become corrupted or damaged in some way. Another reason is that the file may have grown over 2 gigabytes.

Since the.pst file is just one file holding all your data (PST stands for "personal storage table), this is a very precarious situation. Unless you've been making backups of your mail file (most people don't) then you'll have to try to repair the one that is broken.

PST files get corrupted and damaged in a number of different ways. Viruses and malware are a couple of causes that are rather common. Another way to corrupt a file is to remove a USB drive while it's still in use, or an unexpected shutdown of the computer while the file was being written to or saved.

Repairing your Outlook mail file can sometimes be done using the included scanpst.exe program included with Outlook. This program must match the version of Outlook you are using. Usually the steps involved in using scanpst.exe are more about finding the file and name and location of your mail file. A simple Google search will give you the exact steps needed to use this method.

If scanpst.exe doesn't work, then there are some third party software tools available that can help you easily reconstruct your damaged file into a completely new one. One program will repair your PST by gathering data from it and reconstructing it into a new file. This poses no threat to your original file and you don't have to worry about making things worse. It's known that sometimes using the scanpst program can sometimes make things worse. This is why it's important to back up a copy of your damaged PST file before you try to do anything, just in case something goes wrong.

After you fix your file, you should get into the habit of making regular backups of your mail files. This will ensure that you limit any damage in the future.



Article Source: http://EzineArticles.com/?expert=Cynthia_Blake

How to Prevent Network Data Corruption

Data corruption usually happens at the worst possible time and when you least expect it. Data corruptions can happen as a result of any or all of the following five events:

1) Power failures or spikes;
2) Improper shutdown;
3) Network problems;
4) Hardware failure;
5) Human Error.

What does it take to avoid data corruption on your network? This article provides suggestions you can use to spot, prevent, or repair data corruption.

Implement a Backup Routine

A routine is the core of the backup procedure. A well-thought-out procedure prevents the corruption of data. The routine would include the method to create the backup. The routine would specify the frequency of the back up and specify a particular time for executing the backup. The routine would specify safety precautions such as writing data in the read-only mode to prevent accidental overwrites. The routine would also prescribe the verification and testing procedure after the backup has finished, The data needs to be verified to confirm it is intact and usable.

Media Should Drive Procedures

Even the highest quality media will cause some data corruption due to wear. Tapes and DVD are prone to experience wear and degradation over time. That's why it is good policy to establish how long data backups should be maintained, and system of multiple backup routines should be in place for more critical data. No single one piece of media should include large amounts of data. Distribute the data over several pieces of media. If corruption does occur on one of the media sets, an entire system will not be affected.

External hard drives can be connected locally to the network. The operating system has the capability to detect problems during the write process. If an area on the hard disk is not usable the system will mark it and continue with the next available space. Once the backup procedure has been completed, these external drives can be removed and stored securely.

The expense of hard drive media is a consideration. Using a combination of optical or magnetic media and external hard drives would be less expensive. The most critical data would be stored on the hard drives. Less-essential data would be stored on DVD or tape backup. A factor to consider when trying to prevent data storage corruption is time value of the data. It may be more cost-effective to lose a day or weeks' worth of less-essential data if the cost of a particular storage & media is greater than the value of the lost data.

When selecting storage media the cost and availability of the equipment reveals much about its quality and viability of using it as a long-term solution. Low cost media carries a greater potential for errors and instances of failure. If this is the chosen route for performing backups, then the backup image should be rigorously tested before new transactions are conducted. Again, it all boils down to how much risk a company is willing to endure in the case of corruption. Higher quality media does come with a higher price tag, but the advantages far outweigh the costs.

Don't Burn Your Bridges

When it becomes necessary to restore backup data, step one prior to beginning the restore is to create a system restore point to minimize damage in case data corruption occurs during the restore. If data errors do occur during an attempted restore from backup the restore point will roll back the system to the prior configuration before. Another option is to have software tools on hand to rebuild the image. There are restore applications that can reconstruct data that has been damaged. That's a subject for another article.

Have Recovery Software to Repair Corrupt Data

Recovery software can piece together segments of data to restore corrupted data provided enough data is readable. Some software uses parity bit data to reconstruct a corrupted sequence of data. Other software can restore missing bits and bytes of data by using a mathematical logarithm to determine the most likely value for the corrupt bit. Research your software options before needing them. Know what is available and know where to get it.

Verify and Test

Verify that the backup was successful. Test the restore procedure for proper operation. Test the integrity of the backed up data. Double check the integrity of the server data before going live. Check the system log files for any unusual activity. Spot check the data that was re-introduced to the system. If anything looks suspicious, follow-up and make sure that all hardware and software systems are operating as expected. Do not proceed with regular business activity until 100% confidence has been realized. One small error could result in wide scale corruption problems.


Article Source: http://EzineArticles.com/?expert=Terry_Mayfield

Flash Drive Photo Recovery and Mac Photo Recovery Comparison

Flash Drives are generally small in size compared to other storage devices. This feature makes them portable. They consists of a flash memory, that can be electrically erased, which is combined with a Universal Serial Bus interface. They can be easily removed and data can be written many times. Many digital cameras use memory cards for storing data. If all of a sudden you discover that your images are getting vanished won't it be shocking? But there is a solution to every problem hence the above approach can be handled by recovery software for Flash Drives.

You can easily carry out recovery of photos from Flash Drive, provided, you avoid performing further operations on your flash drive, which ensures no old data is overwritten by new ones or else this might lead to permanent data loss.

Data can be lost due to human error. That is accidentally pressing of delete button, formatting the memory card, removing the memory card without turning off the camera, errors which occur when connecting your card to Mac computer and various other reasons.

Mac Photo Recovery software is developed to restore lost data from different USB storage devices. This recovery tool completely scans the entire flash drive and restores deleted folders and folders instantly.

Mac Photo Recovery software

Any recovery software must ensure retrieving the loss data completely.
Must recover images even if the drive is severely corrupted or damaged.
Must support all image formats.
Must provide preview of files.
Easy to use and install the software.
Mac photo recovery must restore deleted photo on digital cards, SD card, MMC card, memory stick, and mini or zip disks.
Some of the precautions to be observed during data loss are: stop taking any more photos, remove the memory card and keep it aside don't use it further. The camera should be turned off while removing the memory card. The flash drive from which photos are to be recovered should not be used actively to store new data or photos on to it and the software also should not be installed on this drive so that there will not be any further damage to the data. This would be caused due to overwriting of data and results in permanent data loss, in which scenario the data goes unrecoverable.

In order to install recovery software you have to dedicate some free space on your computer hard disk and an external storage device to save the recovered data.


Article Source: http://EzineArticles.com/?expert=Susan_George